Collab-REC: An LLM-based Agentic Framework for Balancing Recommendations in Tourism

arXiv:2508.15030v3 Announce Type: replace
Abstract: We propose Collab-REC, a multi-agent framework designed to counteract popularity bias and enhance diversity in tourism recommendations. In our setting, three LLM-based agents — Personalization, Popularity, and Sustainability generate city suggestions from complementary perspectives. A non-LLM moderator then merges and refines these proposals via multi-round negotiation, ensuring each agent’s viewpoint is incorporated while penalizing spurious or repeated responses. Experiments on European city queries show that Collab-REC improves diversity and overall relevance compared to a single-agent baseline, surfacing lesser-visited locales that often remain overlooked. This balanced, context-aware approach addresses over-tourism and better aligns with constraints provided by the user, highlighting the promise of multi-stakeholder collaboration in LLM-driven recommender systems.

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